Refund and Cancellation Policy

At Lotz Liquidation Company, we strive to provide a transparent and customer-friendly approach to our policies. Please review our refund and cancellation policy below:

Refunds

  • We do not offer refunds on purchases made through our website. All sales are final.
  • We make every effort to accurately describe the products and their conditions. However, due to the nature of Amazon and Flipkart return inventory, there may be variations and imperfections.
  • It is the customer’s responsibility to carefully review the product details and conditions before making a purchase.

Cancellations

  • If you wish to cancel your order, you may do so within 2 days from the date of purchase.
  • To cancel an order, please contact our customer support team at [email protected] within the specified time frame.
  • If the cancellation request is received within the allowed time frame, we will process the cancellation and no further charges will be applied.
  • If a cancellation request is received after the allowed time frame, the order cannot be canceled, and the customer will be responsible for the full payment.

Contact Us

If you have any questions or require further assistance regarding our refund and cancellation policy, please contact our customer support team at [email protected]